Returns

Extended Christmas returns to 18 January 2024

You can return products up to 14 days after purchase.  Please ensure they are clean, dry, unused and well packaged.  Please do not attach any stickers, labels, postage receipts to boxes or product wrapping.  If items are damaged in this way, we reserve the right to refuse all or a portion of any refund due. 

You are responsible for the cost of postage incurred for goods returned for exchange.  We are unable to accept liability for any damage or loss that may occur when the goods are in transit to us.   You should obtain proof of posting as a minimum.

On receipt of the returned item(s) we will arrange for the exchange to be sent out to you as soon as possible.

We will provide one exchange with no charge for postage for sending the replacement goods. 

We aim to process refunds within 3 working days of receipt.